If you are considering remodling a kitchen or bath, take a look at Heritage. I had a small job with replacing countertop and backsplsh in a small kitchen, but they treated it with the utmost priority. Ask for Barb, she is very helpful and connected; you will never feel like no one is listening. They listen. The guys who did the work were skilled in what they did, friendly, and accomodating. They will start you out with a home visit and a general quote. If you don't pick very expensive items, you will end up quite close to the original amount. I cannot say enough good things about this company.
Heritage recently remodeled two bathrooms for us. They were great to work with. The work was high quality, and was completed on schedule and on budget. We're very happy with how the bathrooms turned out.
We loved HK&B's granite selection. Barb was extremely helpful. Installation went smoothly and our kitchen looks amazing!
Mostly this job went well. The finished countertop looks good and the fit to the old crooked walls is excellent. Just make sure you don't ask a question that incurs the wrath of the owner. Anyone who looks at the finished product will say it looks great. That is why I gave this review 4 stars. But this was a 3-star experience at best. I built this kitchen myself, so I know a bit about construction. After measurements where taken, I was uneasy about something so I asked that things be double checked. Perhaps this is a strange request in this industry, based on the response that I got. But they did come back and I was satisfied. The irony is that there was a measurement that was off after all; it was adjusted on-site, so worked out fine - more or less. The sink is not centered in the cutout as a result. Not a major issue, but just a tad annoying. A second issue was that as the countertop installation was starting I saw one of the installers putting up a supports on the wall to serve as extension support for the ends that had no cabinet underneath. I told him the wall was old plaster and lathe, as he looked for non-existent studs with a magnetic stud finder, and that he needed to use anchors. He looked at me blankly and then shot a few screws into the wall. When I took a look, the supports were coming right back out. I had to pull the support off the wall and install the anchors myself. Not exactly impeccable work on their part, with seemingly no concern about that whatsoever. The worst part of the process was that I questioned how the sink was being installed. I received a misleading (IMO) answer to my question, and called the next day to find out more, and to ask if this was really done right. Instead, the owner got extremely nasty with me, in a way that was actually a bit shocking (remember, I am a customer paying $5,400 for this job!). I never did get a good explanation from her as to why it was fine. That did not happen until I called another contractor who explained it. Finally, I don't use a checkbook, checks are issued from my bank online, a common practice in today's world. I got a request for first payment that had to be in the form of a check at 5:30 on the evening before the day the measurements were to be taken in the morning (with even a one-day notice, I could have picked up a check from my bank). I offered to have a check sent from my bank as usual, but they wanted it that next morning because they said they are on COD basis with their supplier. I offered to pay by credit card but was told there would be a 3% additional charge for that! This was all very unprofessional in my opinion. I found an old checkbook from a dormant account and worked it out so they did not have a wait for the bank to issue the check (to be fair they did grudgingly say they would wait a few days for the bank check, but it was as if they were doing me a huge favor). I don't use outside contractors much, but I've heard that it can often be challenging. So this might just be a normal experience. But these elements that I listed here were not pleasant. And I have a sink that is not centered to remind me of it. I can only assume that the owner felt fully justified in her condescending anger that was directed at me, as no call to apologize has been forthcoming.
These guys are the best. Professional and yet so relaxed to work with on all aspects of granite, tile and construction. Maggie sends you the most complete & detailed estimate I have ever seen. She also has great design & idea skills. AJ does the measuring, templates and demo. He also installs the granite & then Joe comes in with 30 + years of experience to do the tile work. All of them are concerned with protecting your home and keep the work space spotless. All the helpers are personable and great workers. The best is that they are there when they promise to be there. Their work is the best, they are perfectionists.
Heritage Kitchen & Bath is a UK Cemetery based in Broomfield, East of England. Heritage Kitchen & Bath is located at 2745 Industrial Ln #101, Broomfield, CO 80020, USA, Broomfield, East of England 80020, UK.
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