Breadth of products is fantastic. Price is competitive. Customer service is responsive and extremely helpful. I'll continue to frequent this establishment!
Have ordered from multiple times online and have always gotten great deals. Quick shipping as well. They also price matched other online retailers when I picked up a Tacx Neo from them in person. Will shop here (online or in person) again.
There was an issue with honoring their own coupon, but the shop representative Cody contacted me and resolved this - the coupon was accepted.I've removed my long and boring story and updated stars rating from 2 stars to 4 (would be 5 for a flawless experience).The decision to get back and update this review is the result of outstanding communication demonstrated by Cody. This was carried out in very professional and polite way.Thank you for that.
Just like any other sport, cycling can be very expensive, especially if you have high end equipment and many bike shops will charge you an arm and a leg for parts and or repairs. I've been going to this bike shop recently and found that the parts are very reasonable, the employees are friendly and the mechanics are knowledgeable. I went to their warehouse clearance sale and found stuff that was up to 80% off their already low price. I happily say that I found my new bike shop and will return for future parts and services.
Planet Cyclery has America's best prices on tires. They did for each of my three Schwalbe bike tire orders. Their customer service is also first-rate. Experts responded promptly and helpfully to my questions, both via email and over the phone. I opened an account with them to collect discount points, since I'm likely to order again, even though I'm almost 2,000 miles away. A+
Planet Cyclery - Broomfield Colorado is a UK Bicycle Store based in Broomfield, East of England. Planet Cyclery - Broomfield Colorado is located at 8200 Arista Pl #102, Broomfield, CO 80021, USA, Broomfield, East of England 80021, UK.
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