I have relate to Kyle. I've gone here for three years and roughly a $200/mo customer. I dropped off 5 new dress shirts. Brand new. When they lost one of the shirts (no kidding, never wore it) the were incredibly evasive. Everyone makes mistakes but it's how you own up to them. They don't. I received someone else's Brooks Brother shirt. I'm guessing that person got my shirt. They were very dismissive and would never call me back. Only after the third time I went down and made a scene did I get $70 back. Aside from this, I never got a good feeling dropping things off. It was only a matter of a time. Numerous time's they miscounted the garments when I dropped them off. End result - they're not trustworthy and evasive when things go wrong.
Terrible customer service! After being a long time customer spending approx $100/week, they lost one of my shirts and declined to even offer. Credit towards services for the value of the shirt ($50). Their excuse was that someone would have brought it back if we gave it to someone else. Taking my business elsewhere.
Took five shirts here to be steam cleaned. When I went to pick them up, they were all still totally wrinkled. I had to have the woman there redo all of them in front of me, and several had to be done multiple times because she would do one sleeve but not the other. I ended up spending 40 minutes there. Then they still made me pay for the service. Will never return.
Great customer service, had multiple shirts and suits that needed dry cleaning and press. Everything was done well and on time. Staff was courteous and no issues with service.
Awesome customer service! First time and we were genuinely pleased with the care they took with our clothes. Will definitely be regulars.
Fashion Care is a UK Laundry based in Broomfield, East of England. Fashion Care is located at 3800 W 144th Ave, Broomfield, CO 80020, USA, Broomfield, East of England 80020, UK.
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