Natalie is an idiot and the apartment complex is a bunch of thieves. They will have your car towed for an expired license plate and it's 100% legal so beware and read the fine print of your contract! We got a warning from the tow company Boulder Valley Towing. When we called, they said Ten 30 authorizes them to tow cars for expired plates. Ours was barely a month expired! This is PREDATORY towing. What they're doing is illegal in some states, but apparently not in Colorado. So anyone who's looking to move into Ten 30, read the fine print! There may be other ways they're trying to mess you over.In response to your response, I never said anything about the car being inoperable. Nothing wrong with the car. Even the state gives you a 30 day grace period. The only thing your doing is making money for the tow companies and severely punishing your tenants for no good reason. If you're going to take on the roll of the police, why stop at just expired tags. Its underhanded and NOT, I repeat NOT outlined clearly in the lease.Don't lie. It's a BAD POLICY. Like I said, illegal in most states!!
Another wonderful experience, NOT! I accidently put through three rent payments. After doing their job and figuring out how to reverse one of them because the knowledgeable office staff had absolutely no clue, and got rude about mind you. Two were already processed. SOOOO upon instruction of the wonderful office staff I went directly to my bank and had one of them stopped. My bank was kind enough to reverse any fees on their own due to the obvious error (great customer service). Unfortunately Ten30 apartments however is charging me a $50.00 NSF fee for the return payment.... Sigh, Thanks Ten30 apartments. I love you just as the rest of these folks seem to do...
Please do not rent from this company. I lived with Ten30/Ten49 apartments in Broomfield, Colorado for 2 years. The office staff routinely ignored my maintenance requests (and when maintenance staff did come, they never fixed the problem). I was without heat for 3 months during winter. Water leaked from my radiator onto my carpet. I had Diwali decorations stolen from my door, along with a couple of door mats and other door decorations. My storage unit was broken into and all of my belongings were stolen. After I moved out, I received a bill totaling over $600 in charges (including a $275 painting fee, $75 cleaning fee, $120 fee for vertical blinds, and $75 for carpet cleaning). This was in addition to my $200 security deposit being deducted. I cleaned my apartment before I left and it was in great shape. I've never lived somewhere that charged me for a professional painting and cleaning after I left in addition to the security deposit I put down. These policies were not communicated through my lease. I tried to work with someone in the Payments Receivable department to reduce my costs, but I had no success. I would not recommend renting from this company. If you do, please be aware of these predatory costs upon termination of your lease.
***Complaint****I called our office earlier to request emergency pest control/maintenance. Due to the fact that we have to leave trash in our doorsteps now (for the valet trash service) it has been attracting vermin/bugs/etc. I came home from work to find a large rat in my kitchen, which is extremely upsetting, due to the fact that I work very hard to keep my unit clean. Of course, finding this rat, unexpectedly, in my unit sent me into crying hysterics. When I contacted the office, the woman named Allison (sp?) told me there was absolutely nothing she could do for me, as it was not her job, nor a job for maintenance. I said I agreed it was not *her* fault, specifically, but it is certainly a problem (and a health hazard!) for management and maintenance, if varmin (rats!) are contaminating their building. Why allow these conditions? Any landlord would be concerned.I asked to speak to someone else of superior nature who could help me resolve this, and she was completely unreceptive. She threatened to make me wait until *next* Tuesday, as there were "other requests" to fill for pest control, too. What?! This is OUR HOME. My child and I live here, together. I pay a substantial amount of money for rent, only to be told we have to live in vermin filth for an entire week, solely because she wants to have a sour, unwelcoming attitude? Maintenance can't even come take a look for any other holes, or to put down a trap or two? Nope, she said it would be another week.She said the reason for making me wait an entire week was because of the fact I was crying and "wouldn't let her finish her first sentence." Really? Self-righteous, much? Who wouldn't be hysterically crying if they came home to A RAT in her kitchen, after working all day? As soon as I told her that our conversation was being recorded, she immediately began to deny threatening me. I will continue to pursue this until proper action is brought. Believe me, I work way too hard to provide a home for us, only to be written off in such a rude manner by this woman named Allison. I have no problem voicing my opinions elsewhere about this. She has never had a very approachable, welcoming attitude when I have been in the office, anyways. I guess I shouldn't be surprised. BEWARE. DO NOT RENT HERE!
This place is a joke. Submitted maintenance request and after 1.5 weeks with no air conditioning and a 80-90 degree apartment I call to see when its going to be fixed. Maintenance comes by stated they made an adjustment and is now blowing air. Well, yes but not cold air. Now week two and still living in a 80-90 degree apartment, that is just the latest issue with this hole. The office staff seem like they hate their jobs and is rather uncomfortable feeling to just walk in and get money on your laundry card. Which Char was still here. She was very friendly and started conversations. What a terrible place to live dont move here unless you have no other choice..
Ten 30 Apartments is a UK Real Estate Agency based in Broomfield, East of England. Ten 30 Apartments is located at 1049 E 9th Ave, Broomfield, CO 80020, USA, Broomfield, East of England 80020, UK.
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