Cole G. helped find the perfect car for me. He was extremely accessible, friendly, and helpful in answering my myriad questions (both during the shopping process, and after I got the car). I went with a Mazda 3 after test driving many different brands. It's smooth enough to make long-distance highway drives comfortable, and it's zippy and maneuverable enough to easily get around Los Angeles. I haven't had a single problem with the car and I bought it months ago. I'll definitely go back to Sil-Terhar when it's time for my next car!
While I love the car itself (Mazda CX3) I have been so disappointed in the communication of the staff. We have issues all along the way and had to make numerous calls to get things rectified. The issues started with getting service for the apple CarPlay install (wanted to charge me for what we negotiated initially, and then they damaged the dashboard, which happens but it has been a month and it's still not fixed-we had to call again yesterday to follow-up), to them not filing my title info. correctly causing me to have to make extra calls to get it straightened out. Getting them to return calls has been difficult and frustrating. I would buy a Mazda again but not from this dealership.
Shane lied to you. He never asked me to leave and I didn't get rude till he got in my face. I was in a customer parking space when it was picked up I'm careful with a brand new Ducati, As well it's your parking lot and your responsibility how it's cared for. If it'd been one of your cars bet you'd have done something about it.I originally asked if there was help I could get, then dude came out as I was sitting in my truck already leaving. I've bought 8 cars from here. You really think I wrote this lightly?Your manager is lying to your face. I live right down the street I literally can see the lot from my yard. It's your neighborhood he's trying to pick fights with. I got people who saw what happened, should I have them all post about it too.Clean your lots, it's called the property liability law look into it the same reason you are required to shovel your walk when it snows that happens on your property it's your responsibility.
We have been doing business with Jake T in the Mazda Service Dept for months with all of our cars and have always been impressed. The timeliness of the work, the quality and thorough explanation has been very consistent weather it was myself or my wife taking the vehicle in. We will continue taking our business here for maintenance or major mechanical issues, and I do recommend Jake and the service team to anyone needing reliable service.
I recently worked with Paul Farrow on buying a used car, and he was a pleasure to work with. I wasn't exactly sure what I wanted when I walked in, but Paul took the time to get to know my needs, my budget, and was patient as we sorted through all the options. Paul was honest, knowledgeable, and thorough, and has even called to check up on me and my new car weeks after my purchase was complete. The next time someone tells me they need a new car, I will send them straight to Paul.
Sill-TerHar Mazda is a UK Car Dealer based in Broomfield, East of England. Sill-TerHar Mazda is located at 1480 W 1st Ave, Broomfield, CO 80020, USA, Broomfield, East of England 80020, UK.
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