I am highly impressed with Broomfield Auto. I had emailed (after hours) about a car for sale and received feedback promptly the next day. I never felt pressured but got a sense of how sincere, honest and caring the dealership was about a potential customer. Something I have rarely ever found in a auto shop. I was unable to purchase the vehicle before someone else but was kept updated to what was happening, as to not waste my time coming in and finding it had sold. My car had needed a steering rack replaced and I had kept in contact with Jeff, over the issue, over several days. I work nights and he took the time after hours to quickly respond to my emails, which I appreciated so much!Once I brought my car in, the service was quick and straightforward. The price was fair and just what was quoted. Jeff gave an honest, trustworthy opinion about another issue with my car, that another dealership had made me feel questionable about. Days afterwards, I receive a missed phone call, voicemail and text. (Because it was during the day, when I sleep) The messages left were just to check in and see how the car was doing and to see if there was anything else they could further help with! Top notch customer service!!!You can go anywhere to fix car.But if you want honesty, reliability, good communication and quick service, Broomfield Auto is that place!
The guys here are honest, fair, and do great work. They are always able to squeeze me in when my schedule is tight. I once had an emergency with a belt and they fixed it within an hour of me pulling in.
I highly recommend these mechanics! They take pride in their work, and they give you an honest opinion regarding what and when work needs to be done. Very honest and fast workers!
Ive been going to this shop for years. Its out of my way by miles, but I make the trip because ive never worked with a better crew and leadership. Always a fair price. Always work well done. Always willing to hear my thoughts on the matter. Broomfield Auto is a great small business worth supporting, and youll be grateful you do.
I wouldn't take any of my vehicles here again.Brought my truck in around 7:45. Asked for them to balance the tires and CHECK THE ALIGNMENT because of the way the truck was pulling on crowned and rutted roads. I didn't ask them to DO the alignment, I asked them to diagnose a problem.At about 3:15pm I have to pick up the phone to call and ask what's going on since it's about time for me to get off work. Guy tells me that they did the alignment and that it was "way off", but provided no details as to how. After driving the vehicle, the problem still exists. It still pulls how it did before the alignment. They did not fix the problem or diagnose it. I can tell they did something because I feel a change in the turn-in, as if they adjusted the toe. The $69.99 charge for the alignment is in line with other shops. I took the vehicle to another shop today, and they redid the alignment, because it was a tad out of spec. They also gave me a before and after sheet. They pointed out that a strut was blown, and that's part of where the problems are coming from, and that the tires may be contributing to that.They definitely balanced the tires, and that fixed my 60-70mph wheel shake, but they charged $40 for the alignment, $14 for wheel weights, and something like $2.48 for shop supplies. Call up Discount Tire and ask them what they charge, and it's a flat $40 fee. Big-O will do it for $36. I'm such an idiot. Should have just taken it to them. So, these guys marked up a wheel balance job by 41%. Additionally, they then tell me that I need new tires, which is true, but not at any point did they say "You should rotate those, too", since the front tires have more tread than the back, and need to be moved to the back wheels. Any competent mechanic would notice this and recommend it while doing a balance.The other strange thing is the IDGAF attitude of Jeff. The guy seems to have the personality of a door handle. I'm not much of a morning person, so I get it when others aren't, but when I mentioned this to a co-worker who takes his vehicle here occasionally, he said he will only deal with Troy because Jeff is just, well... a door handle.
Broomfield Auto Service is a UK Car Repair based in Broomfield, East of England. Broomfield Auto Service is located at 137 Nickel St, Broomfield, CO 80020, USA, Broomfield, East of England 80020, UK.
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