Great people and honest wish the prices were a little lower but fine jewelry isnt cheap either just not in my price range
Update:About 2 days after posting my original review the wonderful woman who was helping me originally (who I found out is also the store manager, Khristy) called me to apologise. She said it was unacceptable how my ring left looking and it doesn't reflect their typical work. She offered to fix it for free as well as replace another diamond I lost for free. I decided to give them another try and I was not disappointed. They not only fixed what was wrong but they also tightened up all of my other prongs and refunded my money from the original fix. My 11 year old ring looks like new again and you can barely tell where it lost a diamond in the first place. I'm truly grateful. Original review:I recently brought a ring in I've had for over 10 years that had lost a small diamond. Initially I couldn't afford the price to fix it but the wonderful woman who was helping me worked with me to do it for a price I could afford. She is the only reason I'm giving 3 stars, I would go lower but my conscience won't let me because of her great customer service. I honestly feel like they butchered my ring where the diamond was lost. It completely lost all small details where they repaired it. After taking it to another jeweler to be looked at they informed me that they used entirely too much metal to fix it and the details could have been kept if they had put any effort into it. I'm not happy at all but I would rather take it somewhere else to fix it instead of giving them another chance. This ring holds significant meaning to me and it kills me that it looks like this now.
Great customer service. Personable staff.
Mike with Jewelfire has always gone above and beyond for our family! He does all of my jewelry, and custom made pieces. I am so thankful to have a trustworthy company to go to.
Had them do a very simple silver charm repair to solder back together. Made the mistake of telling them it was a Buddhist symbol. They blacked out over the wheel symbol, obviously didn't ask for and charged me $30 for a 10-15 job. I was too tired to argue w them and will just ask another jeweler to remove the black stuff. Never going to these racist Christians again!
Jewelfire Diamonds is a UK Jewelry Store based in Broomfield, East of England. Jewelfire Diamonds is located at 6343 W 120th Ave #107, Broomfield, CO 80020, USA, Broomfield, East of England 80020, UK.
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